The position requires engineering and deployment support to integrate technologies into the network, secure deployment, and fully integrate new and existing network systems across
TyTanium. This job category will have three levels: entry, mid-level, and Senior. TyTanium will determine which category a candidate will be assigned based on the interview results.
Duties
• Manage, own, track, escalate, communicate, and coordinate problem resolution and escalation processes up to problem resolution.
• Carry out tactical and operational plans, including planning for growth, providing input for strategic planning, and anticipating requirements where possible.
• Analyze and define network requirements and configurations, optimization, and support for network servers, routers, and switches.
• Prepare operational reports, including troubleshooting and analysis, project status, equipment, and network requirements/inventories.
• Monitor network capacity and performance; diagnose and resolve complex network problems.
• Assure the rigorous application of information security policies, principles, and practices to deliver network services.
• Configure and maintain network backup and recovery procedures.
• Adhere to IT policies and procedures (e.g., SDLC, COOP).
Knowledge, Abilities, and Skills
Specific technical skills required or desired for this position include:
• Current 1T-NCS standard-based equipment and telecommunications data and voice transport and services.
• Basic Project management proficiency in service and equipment installations, including knowledge of project management and presentation programs (e.g., Microsoft Project, Visio Professional 5.0).
• LAN Switching technologies including a detailed understanding of all Ethernet standards; Ethernet Layer 1 wiring speed and duplex, RJ-45 pinouts and CAT6 wiring, CSMA/CD, basic switch port configuration; VLAN configuration and management including VTP, 1SL, and 802.1q trunking.
• Detailed understanding of the spanning tree protocol to include PVST+, MST, Port fast, uplink fast, backbone fast, root guard, and BPDU guard.
• 1Pv4 addressing, including IP address structure and subnetting, VLSM subnet allocation, CIDR, private addressing, and NAT.
• IPv6 technologies, including a detailed understanding of IPv6 addressing and Address types; IPv6 neighbor discovery, neighbor and router advertisement, and neighbor and router solicitation; unicast reverse path forwarding and IPv6 unicast routing protocols.
• IP Services including ARP, Proxy ARP, DHCP; HSRP, VRRP and GLBP, Network Time Protocol (NTP); SNMP; Syslog.
• MPLS technologies, including provisioning MPLS routers via LDP, understanding the LIB, and LFIB as it relates to MPLS provision and path determination, tracking, and troubleshooting.
• MPLS VPN implementation, including a detailed understanding of MP-BGP, Route Distinguishers, and route targets.
• EIGRP routing, including the configuration of EIGRP routers, authentication, route filtering, offset lists, and troubleshooting stuck-in-active routes.
• OSPF routing including a detailed understanding of the OSPF database, configuring
neighbors using different network types, the hello process, the OSPF path selection process, the configuration of stubby areas, NSSA; configuration of OSPF costs and clearing of the OSPF process; OSPF route filtering, virtual link configurations, and OSPF authentication.
• BGP routing, including the configuration of iBGP and eBGP peers; BGP message types, neighbor states, injecting routes, and prefixes into the BGP table; detailed understanding of BGP attributes; use of route reflectors; knowledge of the BGP path selection process.
• OCS technologies, including congestion management and avoidance, software queues and Cisco switch hardware queues, CBWFQ and LLQ basic features and configuration, WRED operation, LAN switch congestion Management and release with a particular emphasis on Cisco 3750 series, 6500 series, and 7600 series switches; Shaping and policing concepts including shaping and policing terminology and the underlying mechanics of shaping and policing configuration and operation.
• IP Multicast technologies, including a detailed understanding of the IP Multicast structure, distribution of IP multicast traffic with IGMP; IGMP v2 and version 3 implementation; IP Multicast routing with particular emphasis on Sparse mode routing protocols.
• Cisco router and switch security concepts and implementation, including simple password protection for the CLI, AAA Authentication, Authorization, and Accounting; Layer 2 security, including Port security, dynamic ARP inspection, DHCP snooping, IP source guard, 802.1x authentication, storm control; Layer 3 security including IP access lists, RPF checks, TCP SYN Flood protections.
• Proactive and team player.
• Work independently representing the agency to other agencies. Accurate and timely status reporting (written and verbal).
• Configure, manage, and troubleshoot multi-protocol network elements throughout the OSI stack to ensure effective end-to-end communications IMPLS, OSPF, BGP, Firewalls, Access list, VPN) internally and externally.
• Configure, manage, and troubleshoot VOIP and multi-media (video) distributed systems and platforms, including access and trunk gateways, media servers (voicemail and unified messaging), E911 interconnect, and session border control.
• Comprehensive FCAPS management experience with the following: Circuit management (T-I, analog, digital) installation and cabling; problem isolation: SolarWinds and other NMS systems; Support: Operations Center, Help Desk; Cisco Works (and other systems as required); Trouble tickets: Service Center, escalation, assignment groups; resolving outages: scheduled and unscheduled, notification.
• Communicate effectively at all levels.
Minimum Qualifications
• Graduation from an accredited college or university with a bachelor’s degree in Computer Science, Data Communications, Telecommunications,
• Electrical Engineering or related field with three (3) years of experience in enterprise technology leadership. Certifications in enterprise networking electronics and systems (voice and/or data).
• Understanding of the ITIL operational best practices is preferred.
• Certifications in enterprise networking electronics and systems (voice and/or data) are preferred—understanding ITIL operational best practices.
• Project management certification (PMI) or 1-2 years of large-scale enterprise project management
License/Certifications
• Possession of a valid motor vehicle operator's license issued from the jurisdiction of residence and the ability to legally operate a motor vehicle in Maryland, DC, and Virginia.
• Must have a CCIE or JNCIP
• Certification from a significant voice communication system manufacturer or equivalent/applicable technical certification.
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